IT Service Management A Guide for ITIL Foundation Exam Candidates Ernest Brewster Richard Griffiths Aidan Lawes 9781906124939 Books Free Books Online to Read BME

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ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL®. It includes the following additional processes business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL® licensed product.
Ernest Brewster, Richard Griffiths, Aidan Lawes,IT Service Management A Guide for ITIL Foundation Exam Candidates,BCS,1906124930,BUSINESS ECONOMICS / Infrastructure,Business Economics Information Management,Business / Economics / Finance,Computers System Administration - General,Information Management,Infrastructure,System Administration - General

IT Service Management A Guide for ITIL Foundation Exam Candidates Ernest Brewster Richard Griffiths Aidan Lawes 9781906124939 Books Reviews :

ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL®. It includes the following additional processes business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL® licensed product.

Ernest Brewster, Richard Griffiths, Aidan Lawes,IT Service Management A Guide for ITIL Foundation Exam Candidates,BCS,1906124930,BUSINESS ECONOMICS / Infrastructure,Business Economics Information Management,Business / Economics / Finance,Computers System Administration - General,Information Management,Infrastructure,System Administration - General

IT Service Management A Guide for ITIL Foundation Exam Candidates [Ernest Brewster, Richard Griffiths, Aidan Lawes] on . ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL®. It includes the following additional processes business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL® licensed product.

 

Product details Paperback 240 pages Publisher BCS; 2 edition (May 8, 2012) Language English ISBN-10 1906124930

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